FAQ

Ordering

Are your products made to order?

Yes! Every item is printed just for you when you place your order. We partner with a professional print provider to create each piece fresh — nothing sits in a warehouse. This means your item is made specifically for you, which is also why we can't accept returns for change-of-mind (see below).

How long will it take to receive my order?

Production takes 2–7 business days, then shipping time is added on top. Most US orders arrive within about 2 weeks of placing your order. You'll receive tracking as soon as your item ships.

Do you ship internationally?

Right now we ship within the United States only. We're a small shop and want to make sure every order arrives in great shape.

How much is shipping?

Shipping is charged per item and calculated at checkout based on the product type (for example, tees start at $4.95, sweatshirts at $8.79, mugs at $7.29). Each item in your order carries its own shipping charge, so shipping scales with the size of your order. You'll always see the exact total before you pay — no surprises.

Sizing

How do I know what size to order?

Please check our Size Guide before ordering! It has exact garment measurements (chest width, body length) for every product type we sell. The most reliable method: measure a shirt you already love and compare it to the chart.

Do your shirts run true to size?

Our Gildan Softstyle tees have a modern classic fit — not too tight, not boxy. Our sweatshirts have a classic relaxed fit. Our tie-dye tees run roomy with an oversized streetwear fit, so consider sizing down if you prefer a standard fit. When you're between sizes, we recommend sizing up for an easy, relaxed island drape.

What about youth sizes?

Our youth tees use standard kids' sizing with age guides on the Size Guide (XS fits ages 2–4, S fits 6–8, M fits 10–12, L fits 14–16, XL fits 18–20).

Returns & Issues

What is your return policy?

All sales are final. Because every item is made to order just for you, we can't resell returned items. Please double-check your size using our Size Guide before ordering!

What if my item arrives damaged or there's a print error?

We've got you. If your item arrives damaged, defective, or with a print error, contact us within 14 days of delivery with a photo of the issue and we'll make it right with a replacement or refund.

Can I cancel or change my order?

Orders go into production quickly, so we can only cancel or change an order within a few hours of placing it. Contact us right away and we'll do our best.

Products & Care

Will the mockup photo look exactly like what I receive?

Our mockups show the design on the correct garment color and style. Because each item is printed to order, there can be slight variations in print placement and color vs. the mockup — but the design itself will match what's shown.

How do I care for my printed items?

Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not bleach or iron directly on the print. Following these steps keeps your design looking great wash after wash.